Welcome to New Heights Therapy
A Space to Feel Understood, Supported, and Empowered
At New Heights Therapy, we believe that meaningful change begins with feeling understood.
Life can bring moments of uncertainty, emotional overwhelm, and change that leave us questioning ourselves, our relationships, and our direction.
Whether you're navigating anxiety, adjusting to a new stage of life, or seeking a deeper understanding of yourself, therapy offers a space to pause, reflect, and reconnect with what matters most.
Our approach is compassionate, collaborative, and grounded in the belief that you don't have to navigate life's challenges alone.
You deserve a space where you can show up as you are, feel heard without judgment, and begin moving toward a life that feels more aligned with who you are and who you want to become.
The WHY Behind New Heights Therapy
A Practice Built Around Connection, Growth, and Understanding
New Heights Therapy was created to provide a compassionate and supportive space for individuals navigating the complexities of life, relationships, and personal growth.
We recognize that mental health is influenced by many factors, including our relationships, experiences, identities, environments, and the expectations we place on ourselves.
Sometimes, the challenges we face can leave us feeling overwhelmed, disconnected, or unsure of how to move forward.
At New Heights Therapy, we believe therapy is not about fixing who you are. It's about developing a deeper understanding of yourself, recognizing your strengths, and finding new ways to navigate the challenges you're facing.
Our practice supports women, children, teens, parents, and families through a range of emotional, relational, and life-transition challenges.
Whether you're seeking support for anxiety, navigating a major life change, strengthening your relationships, or exploring your identity and purpose, our goal is to help you feel more connected to yourself and more confident in your next steps.
Our Values:
Compassion Without Judgment
A space where you can share your experiences openly and feel understood, regardless of where you are in your journey.
Human, not Robots
Therapy is built on genuine human connection. We are not a blank slate to offer perfectly scripted responses. We are here to listen, to care, to be honest when it's helpful, and to meet you with warmth, curiosity, and compassion.
Individualized Support
Your experiences, needs, and goals are unique. Therapy is tailored to your circumstances rather than following a one-size-fits-all approach.
Growth at Your Own Pace
Change takes time. We work collaboratively to help you move forward in ways that feel realistic, meaningful, and sustainable.
Meet the Therapist
Claire Tansley MSW, RSW
Registered Social Worker | Founder of New Heights Therapy
Claire Tansley is a Registered Social Worker with a Master of Social Work and the founder of New Heights Therapy. With a background in clinical counselling, assessment, and intervention, Claire has experience supporting children, adolescents, women, and families navigating emotional, behavioural, and relational challenges.
Prior to establishing her private practice, Claire worked with Alberta Health Services for several years, providing clinical support to children and families. Her professional experience also includes research with adolescents experiencing suicidal ideation through SickKids Hospital in Toronto.
Claire's clinical interests include women's mental health, perinatal and postpartum mental health, identity and personal development, neurodivergence, parenting, and the emotional challenges that can arise during significant life transitions.
As a mother herself, Claire understands that life's transitions can bring both meaningful growth and unexpected challenges. This perspective informs her compassionate, nonjudgmental approach to supporting individuals and families.
Claire's Therapeutic Approach & Qulifications
Claire believes that therapy should be a space where you feel understood, respected, and supported in exploring your experiences without judgment. Her approach is warm, collaborative, and grounded in evidence-based practices. She recognizes that each person's experiences, needs, and goals are unique and works alongside clients to develop an approach that feels meaningful and practical.
Rather than focusing solely on symptoms or challenges, Claire helps clients explore the underlying patterns, experiences, and expectations that may be influencing their well-being. Her goal is to help clients develop greater self-understanding, strengthen emotional well-being, build confidence, and create a life that feels more aligned with their values and needs.
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Master of Social Work (MSW)
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Registered Social Worker (RSW) — Alberta College of Social Workers & Nova Scotia College of Social Workers
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Menopause Mental Health Practitioner Certificate (MMHPC)
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Experience in clinical counselling, assessment, and intervention
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Research experience through SickKids Hospital & Alberta Health Services
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Approved Family Support for Children with Disabilities (FSCD) service provider
What to Expect in Your First Session:
Taking the First Step Can Feel Uncertain. That's Okay.
Starting therapy can bring a mix of emotions. You may feel hopeful, nervous, unsure of what to say, or uncertain about whether therapy is right for you.
Your first session is an opportunity for us to get to know one another, explore what has brought you to therapy, and begin identifying what support might look like for you.
There is no expectation that you arrive with everything figured out.
What Happens During Your First Session?
1. Getting to Know You
3. Exploring Your Goals
2. Understanding Your Experperiences
We'll begin by exploring what's happening in your life, what has led you to seek support, and what feels most important for you to address.
We'll discuss your concerns, personal history, and the challenges you're navigating, at a pace that feels comfortable for you.
Together, we'll begin identifying what you hope to gain from therapy and what meaningful change might look like for you.
4. Creating a Plan Together
Together, we'll begin identifying what you hope to gain from therapy and what meaningful change might look like for you.
You Don't Need to Prepare Anything
You don't need to know exactly what to say, have a clear goal, or share everything about yourself in the first session. Therapy is a collaborative process, and we will work together to create a space where you feel comfortable, supported, and understood.
Pricing & Session Fees
Individual Session (50 min): $215
Individual Session (80 min): $320
Couples Session (80 min): $320
If you have questions about fees or would like to discuss whether therapy is the right fit for you, please reach out before booking.
At New Heights Therapy, we believe that accessing mental health support should feel as clear and straightforward as possible. Session fees reflect the time, professional training, and individualized care involved in providing therapeutic support.
What to Know Before Booking:
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Sessions are typically scheduled for 50 minutes but 80 minute extended sessions are available as well.
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Payment is due following our session.
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Payment can be made through our secure online portal, Jane or via e-transfer.
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Receipts are provided for insurance reimbursement, where applicable.
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Reduced-fee or sliding-scale options may be available depending on availability.
Using Your Insurance Benefits
Many extended health benefit plans provide coverage for counselling services delivered by a Registered Social Worker. As a Registered Social Worker registered with the Alberta College of Social Workers, my services may be eligible for reimbursement through your extended health benefits.
What Should You Check With Your Insurance Provider?
Before booking, I recommend contacting your insurance provider to confirm:
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Whether Registered Social Worker services are covered under your plan.
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Your annual or per-session coverage limits.
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Whether there are any restrictions on the type of counselling covered.
Payment & Receipts
Payment is due following your appointment, and a receipt can be provided for you to submit to your insurance provider for reimbursement should I be unable to direct bill for our session. Any outstanding amount not covered by your insurance will be charged to your account through our secure portal, Jane.
Please note that reimbursement is determined by your insurance provider, and coverage cannot be guaranteed.
Insurance Coverage & Direct Billing
List of Providers for direct billing
Blue Cross
Canada Life
Dejardins
First Canadian
Greenshield
Manulife
Medavie
Sunlife
Veterans Affairs Canada
& more
Therapy That Meets You Where You Are
At New Heights Therapy, we recognize that life is complex and that meaningful change rarely happens in a straight line.
Our approach is rooted in compassion, curiosity, and the belief that every person deserves to feel understood and supported.
We take the time to understand your experiences, recognize the strengths you already possess, and explore the challenges that may be keeping you from feeling the way you want to feel.
Whether you're navigating a difficult season, exploring your identity, or working toward personal growth, therapy is a space to reconnect with yourself and develop a deeper understanding of what you need.
You don't have to have everything figured out. You just have to be willing to begin.
FAQ
1. Who do you work with?
New Heights Therapy supports women, teens, parents, and families navigating emotional, relational, and life-transition challenges. Areas of support include women's mental health, perinatal mental health, parenting, teen mental health, neurodivergence, and first responder and family support.
2. Do you offer virtual or in-person therapy?
Therapy is available through our secure online portal, Jane, for clients across Alberta & Nova Scotia. As well as in -person sessions at our office located in Airdrie, AB.
3. How do I know if therapy is right for me?
You don't need to be in crisis to benefit from therapy.
If you're feeling overwhelmed, navigating a significant life change, struggling in your relationships, or wanting a better understanding of yourself, therapy can provide a space to explore your experiences and identify what support might be helpful.
4. How often should I attend therapy?
The frequency of sessions depends on your needs, goals, and circumstances. Some clients begin with weekly or biweekly sessions, while others attend less frequently. We can discuss a schedule that feels appropriate for you.
5. Do you offer a free consultation?
Absolutely! And I highly recommend scheduling one. A consultation can be a great opportunity to ask questions, learn more about the therapeutic process, and determine whether working together feels like a good fit.
6. How do I book an appointment?
You can book an appointment through the online booking system or contact New Heights Therapy directly at claire@newheightstherapy.ca or the buttons below!
If you're unsure which service is right for you, you're welcome to reach out for guidance.
You Don't Have to Navigate Life's Challenges Alone
Whether you're seeking support for yourself, your child, or your family, New Heights Therapy offers a compassionate space to explore your experiences, strengthen your well-being, and move toward meaningful change.
You deserve to feel understood, supported, and empowered in your journey.
Ready to take the next step?
Book a consultation or explore our services to find the support that's right for you.
